Services
Deliver exceptional service. Drive profitability with connected ERP operations.
Sunfix empowers service-driven businesses to plan smarter, deliver consistently, manage resources efficiently, and improve project profitability—end to end.
Challenges
- Limited visibility into project progress and profitability
- Untracked billable hours and non-billable effort leakage
- Inaccurate estimates, scope creep, and margin erosion
- Inefficient resource allocation and underutilization
- Delayed invoicing and cash-flow bottlenecks
- Disjointed customer communication and service tracking
- Difficulty meeting SLAs and performance commitments
How Sunfix Helps
- End-to-end project and task management with real-time insights
- Time, expense, and cost tracking for every engagement
- Automated billing, invoicing, and revenue recognition
- Resource planning and utilization optimization
- 360° customer view with CRM integration
- SLA monitoring and service-performance dashboards
- Data-driven analytics to improve delivery and profitability
Modules Built for Professional Services
- Project Management
- Timesheet & Expense Management
- Billing & Invoicing
- Resource Management
- Customer Relationship Management
- Service Contracts & SLA
- Helpdesk & Case Management
- Reports & Analytics
- Budgeting & Forecasting
- Document Management
Installation & Support
Service-Centric ERP Platform
Secure, Scalable & Compliant
Local Support in Myanmar
Proven by Leading Service Businesses
Industry Benefits
25–40%
Increase in Project Profitability
15–25%
Improvement in Resource Utilization
20–35%
Faster Invoice Turnaround
30%+
Reduction in Billing Disputes
10–20%
Improvement in Cash Flow
Measurable Results You Can Achieve
-
01
22%
Increase in Project Margin
-
02
28%
Reduction in Project Overruns
-
03
35%
Faster Billing Cycle
-
04
96.2%
On-Time Delivery Rate
-
05
94%
SLA Compliance Rate
Core Capabilities for Services
Project & Task Management
Plan, schedule, and track projects with milestones, tasks, dependencies, and delivery ownership.
Time & Cost Tracking
Capture billable time and expenses across projects, customers, and engagements.
Billing & Revenue Control
Automate billing, retainers, milestone invoices, recurring charges, and revenue recognition.
Data Migration
Clean, map, validate, and reconcile master and transactional data.
Resource Planning & Utilization
Plan capacity, allocate resources, balance workloads, and improve billable utilization.
CRM & Customer 360° View
Centralize leads, contracts, interactions, service history, and customer opportunities.
Service Performance & SLA Monitoring
Track SLAs, response times, service KPIs, issue resolution, and delivery quality.
Analytics & Reporting
Real-time dashboards for profitability, utilization, pipeline, cash flow, and performance.
Ready to transform your manufacturing operations?
Let’s build a smarter, connected factory together.